Terms & Conditions


The valuation that we provide is given in good faith, based on the information that you provide. If you provide incorrect information, this may result in a change to our valuation. Our valuation is valid for 7 days. Our valuation will be confirmed when we carry out a physical inspection of your car.

Outstanding finance agreements

It is the seller’s responsibility to tell us if there is any outstanding finance agreement on the vehicle. sellmycardirect.com will deduct the amount of any outstanding finance from the valuation, and undertake to settle the amount with the finance company.


sellmycardirect.com will make payment by cheque or bank transfer, at the seller’s request.

Seller’s Warranties

The seller warrants:

  • That all information supplied to sellmycardirect.com is accurate
  • The vehicle has not been declared as an insurance write-off
  • The vehicle is not subject to outstanding finance
  • The mileage reading is accurate
  • There are no defects other than those that should reasonably be apparent on a visual inspection
  • That it is the legal owner


The seller must provide all documents relating to the vehicle including V5, service history and invoices, road fund licence, handbooks, radio codes and spare keys.


If you decide not to go ahead with the sale of your vehicle after agreeing a price, an administration charge of £25.00 + VAT will become payable immediately. This charge is simply to cover our costs for DVLA vehicle checks, finance and mileage investigations, and other relevant paperwork.

When you have agreed a collection time and date, if we are not notified more than 24 hours in advance of any cancellation to the agreed time and date, a cancellation charge of £60.00 + VAT plus any other non-recoverable costs shall become payable immediately.

When you have agreed a collection time and date, if the vehicle is not available for collection, or if the condition of the vehicle is not as described on the on-line condition report that you completed and an amended price cannot be agreed between us, then a call-out charge of £90.00 + VAT plus any associated travel costs shall become payable immediately.